Tuesday, December 9, 2014

"Meet the Staff" Series - Morgan Hammond, Content Specialist

Name: Morgan Hammond
Morgan Hammond
Titles: Content Specialist
Length of time in Web Services at Tarleton: 3.5 years
Length of time in web occupations: 7 years
Top three areas of expertise: Content Strategy, User Engagement, and Copyright (particularly the TEACH Act)
Topic interests: Same as above with added interest in web usability, cultural diversity, photography, and animal production
Favorite thing about my job: Learning and the practical application of things you never thought you would use.  This field requires you to think on your toes. Just because something has worked in the past does not mean it still applies.  New and emerging technologies pose challenges to the way our students learn, engage, and transition into the real world and I am always intrigued by the way students relate to and use new technology.  My job never gets old!
Hobbies: Decorating! I love to redesign, reimagine, and repurpose everything from farm implements to things in our "junk drawer".  The launch and success of Pinterest only fuels this obsession with redoing!

A "Day in the Life":

  1. Email.  I wish I didn't feel the need to check it first thing because it sucks you in.  You know what I’m talking about.  If I'm not careful, I will "waste" away precious time analyzing new solutions to the world’s problems that arrive at my doorstep via email, even if the initial question is simple.  I strive to provide useful feedback concerning web content that may or may not have been the focus of the initial email.
  2. Check in with the web interns to see if there have been any new developments in project status, development requests, training needs and conversations within their colleges.  Sometimes I am able to help fill in a few details from ongoing projects or past work done with individuals to help in the completion of a project.
  3. Answer a few calls about Cascade questions or training.
  4. Lead an "official" Cascade training.  We typically provide a group training session once a week in which new maintainers learn the basics of Cascade.
  5. Review and/or comment on some of the interns’ work.  We can all use an extra set of eyes when publishing content to the web.  This way our interns learn as they go, can ask questions if they need to, and I learn more about their strengths and weaknesses.
  6. Make updates to a site upon request, while also looking for things like overall usability, accessibility and copyright compliance.
  7. Generate analytic reports upon request.
  8. Consult with a client or a teammate about my findings working on a new or existing site as it relates to a client’s expectations and audience or how it will affect my team from a programming or design standpoint.